Reply to every Google review from one unified inbox.
Reply to Google reviews across hundreds of locations from one unified inbox. AI-drafted responses in your brand voice, filters by rating and location, and replies pushed live to Google Business Profile.
Multi-location chains receive hundreds of Google reviews a month. Switching accounts to reply to each is unsustainable. Mapgrid centralizes all review activity in one inbox with AI-drafted replies.
- One inbox for every GBP location
- Filter by rating, location, brand, or state
- AI drafts in your brand tone
- Replies pushed via official Google API
- Per-brand tone presets (formal, warm, apology)
- Full history with full-text search
FAQ
Can I reply to Google reviews for all my locations from one place?
Yes. Mapgrid's unified inbox aggregates every review across every Google Business Profile you manage, so you can filter by rating, location or reply state and answer from a single screen.
Does Mapgrid draft review responses with AI?
Yes. Each incoming review gets a suggested reply drafted with your brand tone presets. You can send as-is, edit, or reject — the final reply publishes to Google Business Profile via the official API.
Which review sources does Mapgrid support?
Mapgrid currently focuses on Google reviews via the official Google Business Profile API. Meta and other sources are on the roadmap.